"We have never experienced a company with more patience and thorough customer service. From sales, to installation, to tech support and the administrative staff. Everyone at Synergy Broadcast Systems is friendly, and a human being always answers the phone. They make you feel like the most important client at that moment, and consistently go above and beyond the call of duty. On more than one occasion, the executive vice president himself answered the hotline. Great products, great service, great people!"
Audio-Visual Broadcast Technical Associate | University of Maryland Eastern Shore
Interview with Kristen Riggs of Sacramento Metro Cable Television
Here's Bill Piper of Sacramento Metro Cable Television
Thank you, you guys are great.
Video Playback Operator II
City of Vancouver, WA
I would just like to let you and Synergy know that our case was closed satisfactorily and in an extremely timely fashion. I was a bit worried when you told me Gene was out of the office, but he called me back within 10 minutes of my call to you, stayed with me on the line for almost half an hour, then he called me back again about an hour later to make sure the situation was satisfactorily resolved. This could not have gone any smoother or satisfactorily. Thank you to Gene and all of Synergy for providing excellent tech support.
Media Services Coordinator
California Pacific Medical Center
“Synergy Broadcast provides exceptional customer service and has allowed us to provide exceptional patient education through culturally relevant technology.”
Coordinator - Organizational Development
Allegiance Health University
I’ve dealt with several vendors in the past and none have had the level of customer service like Synergy Broadcast. I was amazed by their generous assistance with installation and setup of our Informa system. Being as busy as I am while managing several projects at once, I need someone to count on if I have a question or need a rapid response to an issue. Synergy has always been helpful and available when I’ve needed them the most.
Manager of Technical Operations
UT-Arlington Dept. of Communication
Nice job on the CamCaster speed dials and instruction manual. I recognize the Dean stamp of excellence!
City of Bowie, MD
DMDI definitely feels like Synergy is our partner and we look forward to a fruitful and prosperous relationship!”
“Synergy Broadcast Systems is our ‘one-and-only-stop’ for broadcast systems resource. Their systems easily integrate with our Facil management software; are economically scalable to our specific operations; and provide a migration path for growth as our center expands. Most important to us, their staff provides the utmost in technical assistance and patience for even the most novice of users. SBS Rocks!”
“I am really excited about this system and the forward compatibility capabilities it may provide. I really appreciate your time with this and am quite pleased with how well the VideoCourier’s are holding up. Along those lines, I would like to compliment your service department on their attention to us and being able to maintain our operations across the district at nearly 100% for the entire school year. We have been tracking usage of the Couriers to schools and classrooms and have documented significant increases in utilization over the past school year.”
Al Shilling, Assistant Director
Career and Technical Education
The School District of Lee County
“Of all the vendors we deal with, I compliment Synergy for being one of the ones who actually listens to clients and attempts to use suggestions when they are useful.”
City of Aurora
“The Florida Department of Education chose the PEG-i-SYS System from Synergy Broadcast based on industry research and a desire to remain cost effective and have flexible expansion options.”
Kim Bowman, Director
The Florida Knowledge Network
“We chose Synergy Broadcast Systems primarily because, quite simply, they listened when we explained our vision. Other vendors came to the table with preconceived notions of solutions that best fit their own products and were only marginally a solution to our project. Synergy Broadcast listened to us and helped us design the best total solution.”
Tony Short, Director of Television Services
Bowling Green State University,
“When CAN TV’s U-matic automation system became obsolete, we realized we needed a new system that could handle a number of existing playback formats, but also provide an affordable upgrade path as new formats emerged. Synergy Broadcast Systems met that need. Synergy provides reasonably priced, reliable master control automation systems, custom-configured to meet a wide range of needs and budgets.”
Chicago Access Network TV